State Farm® Insurance Agent Dee Hernandez

"Melissa was very helpful with answering my questions and guidance for my policies. Thank you Melissa!"

"I have had State Farm as my insurer over 40 years. Integrity, friendly, professional, responsive are several of their outstanding attributes. Dee has quickly helped me with some issues over the years with speed and great service on coverage. Just finished a home review appt with Joseph, which was thorough and fun, if you can say that about insurance. Great family business that you can have trust in."

"Melissa has been my agent for over 10 years and I truly can’t say enough good things.
She goes above and beyond for her clients. I genuinely don’t enjoy dealing with insurance but she makes it as painless as possible and has a wonderful personality to make the process more enjoyable."

"Great people and amazing services!"

"i don't offer reviews, but i was impressed with Joseph's professionalism and focus, to help me with an insurance issue. i have been with State Farm (Bob and now Dee) for over 35 years and never have had a reason to offer a complaint."

"Excellent service excellent customer service. Contact Mellisa for any insurance needs from home auto etc… I have been their customer for my house and I just added my vehicle to my insurance. Mellissa was so helpful, knowledgeable, patient and so kind. She recommended many options to add my vehicle to my home insurance. She answered all my complicated questions and answered them all with the highest level possible to help me out with the best price possible and she also gave me excellent advice about my car insurance and I received the best discount which I am very grateful and happy with the price and the results. I THANK YOU SO MUCH Mellisa, without your support and assistance I would’ve never added my vehicle to my policy. It is combined with my house and my car and Mellisa gave me the option of the best possible outcome of getting the code. She gave the best discount on my policies, combined my house and my car! Thanks again Mellisa 🙏🏼🌺💖"

"Melissa at State Farm was a huge help, as I navigated all the logistics in a recent accident I had! The other driver/insurance company was deemed at fault but was very difficult to work with, she took it upon herself to consistently check on me and even call the other insurance company repeatedly to ensure my car would be fixed! It was very frustrating, that without her help, I don’t think my car would have been fixed! Very grateful to her and State Farm. Thanks Melissa!"

"The office is very responsive! Truly a good neighbor….."

"Melissa is friendly, knowledgeable, care about her clients, and provide excellent customer services."

"Super helpful! Melissa walked me through setting up my auto insurance when I needed it the day of, took the time to work with me and my family on making sure we are set up. Highly recommend!"

"Melissa did an amazing job helping me get everything in order! Definitely recommend her!"

"We have been clients for many years. We have always received great customer service. Recently, Melissa Gabriel has been helping us. She is very knowledgeable and friendly and always is willing and able to help me."

"Joseph at State farm gave personal, professional, helpful, friendly service. Hernandez office has always been good to me"

"Melissa is wonderful!"

"Very friendly employees. Very willing to help me with all my needs."

"Hilary provided excellent service and was extremely professional and knowledgeable. I was very appreciative of the assistance and info Hilary provided and would highly recommend Dee Hernandez and her team of insurance professionals!"

"Love this agency! I've been with them for over 30 years. Very Trustworthy and helpful to all my questions. Thanks Dee, Stephanie, and Hilary. You guys ROCK :)"

"Great team and great service.. thank you Dee Hernandez and Team."

"Worst customer service from Pricilla or however her name is spelt. On multiple occasions. Few months back I had questions regarding a claim, she never had answers only attitude, again just recently I called to make a payment with new card because my old card was stolen not knowing they don’t use the card number but bank account itself instead of explaining they will retry to process automatically on a different day she seemed beyond irritated and took the new card number and processed payment well they automatically charged my bank and as I call to get a refund for second payment she gives nothing but attitude, she tells me she sent a request for refund but can’t tell me anything else like how long it will take to be approved or not. Simply the worst. Will now be canceling my insurance through them."

"My Insurance Agent is Dee Hernandez of State Farm in Turlock on Geer Road. I have always had great and fast customer service, however this past week I had three sections of fence blow down plus a gate blow down because of the bad winds and storms. Dee personally came out and took pictures and gave me instructions on how to file a claim. I did just what he said and Claims Department was very helpful. The next day he came to check on how things were moving and brought us a check. Dee Hernandez has excellent customer service and his office has continued to make sure everything was handled correctly and make sure we were taken care of in the proper manner. In this day and age of this world it’s very hard to get excellent customer service but Dee Hernandez and his staff are the BEST! Thank You State Farm, Dee Hernandez, office staff and claims department.

Jim and Carol McRoberts - Turlock, California"

"I recently signed up for a renters insurance plan with these folks. Even though my service hasn't fully started they've already been extremely helpful and kind with my questions and requests.

They are a wonderful team, and I look forward to working with them."

"A shout out for Stephanie at Dee Hernandez State Farm. Not only was she knowledgeable about a recent policy update my husband and I requested, but she followed up repeatedly when the already busy underwriters took longer than expected to handle our request. We really appreciate her service and professionalism."

"Oh my gosh where do I even start! What a wonderful team they have here! I would recommend anyone and everyone to this agency. They are polite, professional, and very responsive. Thanks so much!!"

"I had the privilege of Trenton helping me, he was so kind and very informative. I loved how he was able to help me with everything I was needing. Great job!!"

"Had a problem with home loan company paying insurance premium, Dee and his staff took care it quickly!"